Program Manager

Position: Program Manager
Place of work: Sękocin Stary near Warsaw

Responsibilities::
The employee will be the main point of contact for existing customers from local branch of the company.
  • Responsibility for quality, cost, on-time delivery, customer satisfaction, the P&L of the customer programs, KPI
  • End-to-end responsibility for customer programs
  • Building and maintaining good relations with customers
  • Responsibility for the functioning of the process, including improvement and optimization;
  • Responsibility for defining customer requirements within the organization
  • Coordination of operational activities: implementation of new businesses, processes, products or other changes
  • Responsible for reporting, meetings, business review and teleconferences with customers;
  • Negotiations with customers
  • Continuous improvement of process flows, including involvement of operations

Standard Qualifications:
  • Experience in After Sales services and After Sales Account Management
  • Bachelor degree or master degree in business, technology or related field
  • Demonstrated ability to encourage teamwork and collaboration through effectively managing change
  • Problem solving and escalation management; in a complex environment
  • Self-motivated with strong problem-solving-skills; able to push things forward, establish facts and draw valid conclusions
  • Fluent English is a must

Preferred Qualifications: 
  • Experience in project management - PMP or Prince2 Certifications;
  • Technical understanding of production processes
  • Experience in Mobile business

Offer: 
  • Place of work Sękocin Stary next to Wraszawa
  • Opportunity of professional development in a fast growing company on the market of modern technologies
  • Opportunities to build a further professional career in the company's structures
  • Competitive salary and benefits package

The candidates interested in the offer and who meet required criteria are asked to send cv and the cover letter at the address [email protected]
 
We ask to add special clause of the following content: "I hereby give consent for my personal data included in the job offer to be processed for the purpose of the recruitment under the provisions of the Act of 29th August 1997 on personal data protection (Dz.U. 2014 item 1182 as amended)"